Revenue Cycle Management (RCM)
Expert Billing Teams,
Hosted by Us
Eliminate the “churn and burn” of local billing staff. We hire and host specialized medical and dental billing experts who manage your claims, collections, and appeals from our secure, HIPAA-compliant facility.
Your Virtual Billing Department
Our hosted billers become a seamless extension of your front office, handling the complex tasks so you can focus on patient care.
Front-End Integrity
Prevent denials before they happen. We handle eligibility verification, prior authorizations, and copay estimation with 100% accuracy.
Real-time Verification
Pre-Auth Management
Precision Coding
Our billers are experts in ICD-10, CPT, and CDT coding. We review doctor notes to ensure no procedures are missed or under-coded.
24-Hour Claim Scrubbing
Electronic Attachment Mgt.
Aggressive Recovery
Unpaid claims don’t sit in our queue. We provide dedicated denial management, insurance follow-ups, and patient statement processing.
Denial Appeals
A/R Cleanup Projects
A Day in the Life of
Your Hosted Biller
When you hire through Provox, your resource doesn’t just “work from home.” They report to a professional, high-performance office environment that mirrors your own.
Secure Login & Scrubbing
“Your biller logs into your PM software via secure VPN. The morning is spent scrubbing the previous day’s clinical notes for coding accuracy before submission.”
Payer Follow-ups
“Calling insurance companies to resolve pending claims. This proactive follow-up ensures your money never stays stuck in ‘processing’ status.”
Denial Appeals
“Deep work on technical denials. Attaching X-rays, narrative letters, and clinical evidence to ensure every claim is paid in full.”
100%
Dedicated to Your Practice
The Provox Infrastructure Difference
Redundant Fiber Connectivity
Managed Local Leadership
While you direct the daily tasks, our on-site floor managers oversee attendance, productivity, and office behavior, giving you the control of an in-house team with none of the HR headaches.
Direct Recruitment Filter
We don’t just “assign” a biller. We recruit specifically for your niche (e.g., Orthodontics, Cardiology) to find a candidate with the exact coding experience you need.
Simple Flat-Fee Pricing
Unlike billing companies that take a % of your revenue, Provox uses a flat-fee “Hire & Host” model. The more you collect, the higher your ROI—we don’t take a cut of your hard work.
Reduce Your A/R Aging by 40%
Get a free consultation to see how our hosted billing model compares to your current local overhead.
Common Questions
How does the biller access our system?
Most clients set up a dedicated user profile in their software and a secure VPN connection (like NordLayer, OpenVPN, or Windows RDP). Your hosted biller works on a secure Provox workstation within your native environment.
Do they speak English fluently for insurance calls?
Yes. Communication is critical for denial management. Every candidate we present undergoes an English proficiency audit to ensure they can effectively argue claims with North American insurance carriers.
Can they handle both Medical and Dental?
We recruit specialists. If you are a general practitioner, we find a versatile biller. If you are an oral surgeon, we find someone specifically trained in complex medical-cross-coding for dental procedures.